Our Commitment to YOU amidst Covid-19

At Agostini Insurance Brokers Limited, the well-being of our valued customers and employees is of the deepest concern to us. We continue to monitor the impact of Covid-19 on our communities, and follow latest guidelines provided by local health authorities to ensure our practices are aligned with the latest recommendations.

We are prepared to do everything we can to ensure you of our continued support and service while encouraging both customers and employees to practice social distancing as recommended by the Ministry of Health.

We encourage you to consider keeping visits to our offices at minimum, and utilize the following avenues of contact:

  • Renewals, New Business, Endorsements – Our Account Servicers will reach out to you via phone and/or email regarding policy renewals. You may also contact them via our office numbers listed below.
  • Premium payment – we recommend you utilize your Bank’s Online Banking Facility to make payments to AIB. Our banking details are available here.

    Please ensure to send a copy of your on-line payment receipt /confirmation, together with a photo of your ID (front & back) via:

  • General Insurance Claims

    Claim notification may be done via telephone, or email with scanned reports & supporting documents forwarded here. Original documents may be submitted subsequently.

    Please be reminded that claim notification should be made promptly in keeping with policy requirements.

    Claim Settlement –your Account Servicer will advise when your insurer’s payment is ready for collection.

  • Health & Life Insurance Claims

    Please contact your assigned Account Servicer about claim submission and claim settlement. You can also email our Employee Benefits team.

Should you choose to visit our offices, we have installed drop boxes on the main floor at all branches that can be utilized to drop off cheques, claim forms, and any other correspondence.

Should you have any questions or concerns, we encourage you to contact us at the below numbers between the hours of 8:00 a.m. to 4:15 p.m.

As always, we strive to create an environment of trust, and continue to deliver on our commitments to our clients. Your cooperation during this time is valued and appreciated.

When it comes to our client, everything matters.

DIRECTORS: H.A. Alcazar (Chairman), R.J. Lazzari (Managing Director), S. Khan, E. Raphael, Peter Clarke.

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