As a member of AIB Assistance you are entitled to “one-stop-shop” service, providing expert roadside assistance and professional advice in a friendly and courteous manner. In the event of a breakdown or emergency, just call toll-free at 800-4AIB (4242). AIB Assistance members enjoy peace of mind and convenience while motoring, 24 hours a day, 7 days a week, 365 days a year.

• • 24 Hour Toll Free Helpline – 800-4AIB (4242)
    Free access to our Roadside Assistance, 24 hours a day, 7 days a week, 365 days a year.
  • Unlimited Call out Entitlement – one of the perks of being a valued member.
  • Towing Services– Towing services are up to a maximum of $2500 per event
  • Emergency Battery Booster– We will come to your location and provide a jumpstart for your battery.
  • Emergency Flat Tyre Assistance– We will come to your location and change your flat tyre.  This excludes the cost of tyre and tyre repair.
  • Emergency Refuel Service– We will have a supply delivered to you at your cost. If no gas is available, then we will have you and your vehicle taken to a safe destination of your choice. Cost of fuel will be at your expense.
  • Emergency Locksmith Service– Should you lock your car keys in your vehicle, we will send a locksmith to your location, or if preferable, we will tow your vehicle to the vehicle dealership. Kindly note that if special equipment is required to open your vehicle, then any expense including the cost of parts and labour incurred in this regard will be for your account.
  • Emergency Message Relay Service– Our Call Centre operator can relay messages to family, friends or anyone else you need to contact in the event of an accident or breakdown.
  • Emergency E999, Fire, Ambulance & Police– If required, we will contact any of the emergency services and have them on spot as soon as possible.
  • Courtesy Transport Service (to a single destination) – Our courtesy car and driver will pick you up and take you to your desired location in the event of an accident or breakdown.
  • On site Roadside escort Will be provided if required.

As we embark on your journey, you have our commitment and assurance that AIB Assistance is always there in your time of need, waiting to serve you.