Covers marine shipments (including air and Insurance inland marine shipments) against loss or damage while in transit.

The following documents will be required:

  • Bill of Lading
  • Shipper’s Invoice
  • Certificate of Insurance
  • Rejected Steamship claim
  • Landing Certificate or Surveyor’s Report
  • The Landing Certificate will be either non-delivery of white slips issued by Port Contractors

Short landed Cargo

In each instance claims must be supported by evidence to this effect. This may take the form of the Port Contractor’s ‘white slip’ or as the Ship’s outturn report

Non-delivered Cargo

This is in fact cargo that has been outturned from the vessel, but is not delivered on application due to some reason. In such cases, a ‘white slip’ is issued by the Port Contractors. Reasonable follow-up attempts should be made to have the authorities state their position on the matter.

Cargo delivered – bad condition

Where fact cargo is delivered in apparent bad order it should not be accepted without obtaining a noted receipt as to its condition at the time of delivery at the Port. The consignee should also note this on the Bill of Lading when signing. Some attention must be given to this detail, as damage may occur to the goods during inland transit.

Surveys – damaged cargo

Requests for surveys should be made promptly. Goods delivered to warehouse in apparent good order should still be examined upon receipt to determine condition.
Normal policy coverage terminates on delivery at consignee’s warehouse!

Air Shipments
Notice of claim must be given within a reasonable time after taking delivery of the cargo. In some cases, that may be as short as seven (7) days. The airway bill will stipulate time periods allowed.



  • No rejection of a valid claim upon the Ship-owners (through their local agents) should be accepted.
  • All claims on ship-owners must be properly stated
  • Claims on ship-owners, Port Authorities and insurers must be presented in writing within three (3) days of delivery.